Good to Know
Frequently Asked Questions
Clear answers for bidders, consignors, families, and businesses planning a liquidation.
How do I register to bid?
We host our online catalogs through HiBid. Find the auction, click "Register to Bid," create or log into your HiBid account, add a valid credit or debit card, choose your pickup or shipping preference, and agree to the terms. See full bidding details.
Is there a buyer's premium?
Yes, a standard buyer's premium of 17% is added to the final hammer price of each winning lot. Please factor this into your maximum bidding limit.
What is a "Max Bid"?
Our online bidding platform uses a proxy bidding system. You can enter the maximum amount you are willing to pay, and the system will automatically bid on your behalf in incremental steps only as needed to keep you in the lead, up to your limit.
What do I need to bring to pickup?
Please bring a copy of your paid invoice (printed or on your phone), a valid photo ID, and adequate boxes, packing materials, and help to load your items.
Do liquidations only happen after someone passes away?
Not at all. Many of our liquidations happen during major life transitions — downsizing for retirement, relocating, transitioning to assisted living, blending households, or restructuring/closing a business. We handle every situation with the utmost respect, discretion, and care.
When do I get paid for my items?
Payouts, minus our standard commission split and any agreed-upon fees, are typically processed and disbursed within 14 to 21 business days following the completion of the auction and collection of all buyer payments.
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